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Seeing your dentist is key to maintaining good oral health and overall health. To make scheduling dental appointments even easier and more convenient, Delta Dental of Illinois has added an online appointment scheduler to our mobile app. You can view available appointment times, schedule appointments, receive appointment notifications and more, all at the touch of a button. Simply download Delta Dental’s free mobile app for iOS (Apple) or Android devices. Our mobile app also gives you access to your ID card, benefit information and much more on the go.

 

Your oral health and overall health is important to Delta Dental of Illinois. Be a smart mouth and take advantage of your dental benefits today!

 

Appointment scheduling is powered by our partners at Brighter. Availability may vary by geographic area and individual dentist participation in Brighter Schedule. Appointment scheduling on the Delta Dental mobile app is not available for DeltaCare.

 

 

Just click on the icons below to stay in touch!

 

 

Contact Information

Group Dental Claims

Delta Dental PPO/Premier
Customer Service Hours
7 am - 7 pm Monday – Thursday, 7 am – 6 pm Friday Central Time
IVR phone system: 24 hours a day, 7 days a week (find dentists, check claim status)
Phone: 1-800-323-1743
E-mail: CSI@deltadentalil.com
www.deltadentalil.com

Claims Mailing Address
Attn: DDIL - Group Claims
P.O. Box 5402
Lisle IL 60532
Electronic Claims Payor ID: 05030

DeltaCare
Customer Service Hours
7 am - 7 pm Monday – Thursday, 7 am – 6 pm Friday Central Time
IVR phone system: 24 hours a day, 7 days a week
Phone: 1-800-942-3772
E-mail: CSI@deltadentalil.com
Attn: DeltaCare - Group Claim, Grievances and Other General Correspondence Mailing Address
P.O. Box 3399
Lisle, IL  60532
Electronic Claims Payor ID: 05030

Patient Encounter Forms (Utilization Forms) ONLY Mailing Address
P.O. Box 3178
Lisle IL 60532

Dentist / Professional Services
General Group Claims Service: (800) 323-1743; csi@deltadentalil.com
State of Illinois Employee Claims: (888) 224-0295; csi@deltadentalil.com
Individual Policy Claims Service: (855) 327-8336; csi@deltadentalil.com
Network Information & Contracts: (630) 718-4990; PR@deltadentalil.com

Group Dental Claims
Attn: DDIL - Group Claims
P.O. Box 5402
Lisle, IL 60532
Electronic Claims Payor ID: 05030
Claims/Service: (800) 323-1743
www.deltadentalil.com

Individual Dental Policyholder Claims
Attn: DDIL - Individual Claims
P.O. Box 5402
Lisle, IL 60532
Electronic Claims Payor ID: IDIND
Enrollment Help: (877) 824-2776; individual@deltadentalil.com
Claims/Service: (855) 327-8336; csi@deltadentalil.com
www.deltadentalil.me 

Claim Appeals
Attn: Re-Evaluation Committee
111 Shuman Blvd.
Naperville, IL  60563

Patient Direct Discount Card Program
Attn: Patient Direct Enrollment
111 Shuman Blvd.
Naperville, IL  60563
Enrollment help: (877) 824-2776
https://patientdirect.deltadentalil.com/

University of Illinois Premium Payment Remittance Mailing Address
Delta Dental of Illinois
Department 1030
P.O. Box 805275
Chicago, IL 60680-5275

Sales/Marketing Questions
Phone: 1-800-335-8215
E-mail: ASKDELTA@deltadentalil.com

General Inquiries and Other Correspondence
111 Shuman Boulevard
Naperville, IL 60563
(630) 718-4700; askdelta@deltadentalil.com

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