Delta Dental of Illinois is currently recruiting for the following position(s):
The Program Manager provides strategic guidance to teams and project managers in ways that promote the company’s culture and oversees the progress of program operations. The Program Manager develops efficient strategies and tactics that ensure that the program delivers positive outcomes to the enterprise.
DUTIES & RESPONSIBILITIES:
- Oversee the successful output against program goals and objectives while acting as a liaison between program staff and the operating and steering committees.
- Organize programs and activities in accordance with the mission and goals of the organization.
- Develop new programs to support the strategic direction of the organization.
- Develop an evaluation method to assess program strengths and identify areas for improvement
- Manage and delegate resources in alignment with approved business plan. Raise project resource issues to management. Raise personnel issues, such as performance, directly with functional management.
- Assess program performance resolving projects’ higher scope issues
- Estimate and implement program budgets
- Set and enforce program controls/governance/standards
EXPERIENCE & QUALIFICATIONS:
- Bachelor’s degree in management, business, or related field; master (MA or MSc) in business or related field preferred
- 7+ years’ previous experience in program management, project management, administration, or related field
- Thorough understanding of project/program management techniques and methods including performance evaluation and change management principles; PM certification preferred.
- Excellent knowledge of performance evaluation and change management principles
- Excellent knowledge of MS Office; working knowledge of program/project management software (Basecamp, MS Project etc.) is a strong advantage
- Strong problem solving skills
- Outstanding leadership and organizational skills
- Experience with compiling and following strict budgets
Delta Dental of Illinois
111 Shuman Boulevard
Naperville, IL 60563