ID cards are typically mailed to members’ homes unless groups specify differently.
Dental
Delta Dental PPO Plus Premier
Dentists will typically need the following information to confirm a member's eligibility:
- Date of birth
- Primary member's name
- Group name
Members can print a copy of their ID card through Delta Dental of Illinois' Member Connection.
Members can also download our Delta Dental mobile app to access an electronic version of their ID card, find a dentist, access a cost estimator tool and more. The Delta Dental mobile app is optimized for iOS and Android devices (smart phones and tablets) and is available for free to download in the Apple App Store or Google Play Store.
DeltaCare
Members must select a primary DeltaCare dentist. DeltaCare dental facilities receive a monthly roster of DeltaCare patients from Delta Dental of Illinois based on members’ primary dentist selections.
DeltaCare members can change their primary dentist at any time by calling our customer service department at 800-942-3772. However, all changes must be received prior to the 20th of the month in order for the member's change to be effective for the upcoming month.
If a member or their dependents make a change after the 20th of the month, the change will take effect in two months.
If a member needs to see a specialist, their primary dentist must provide a written referral to a DeltaCare network specialist per program guidelines (program guidelines indicate the procedures that can be referred and the protocols associated with such referrals by procedure code). There is an authorization process for both non-emergency and emergency referrals. Members should contact our customer service department at 800-942-3772 to confirm the specialist’s eligibility on any referrals provided.
DeltaCare ID cards will list the following information:
- Name
- Group Number
- Member ID Number
- Facility Number
Vision
DeltaVision®, in association with the EyeMed Vision Care Access, Select and Insight networks, offers vision care plans that give enrollees/members access to a national network of both independent providers and leading optical retailers. Members and their covered dependents will receive network benefits when they visit a vision care provider in their designated EyeMed network.
DeltaVision® ID cards are exclusively available in an electronic version. They are not personalized and all that the vision care provider will need to verify coverage is the primary member's name and date of birth. Download the DeltaVision ID card that corresponds with your group's EyeMed Vision Care network below (available in both English and Spanish).
- Access network ID card
- Select network ID card
- Insight network ID card
Members can access their vision benefit information anytime, anywhere on EyeMed's mobile-friendly member website or with EyeMed's free mobile app, which is available to all DeltaVision members. The mobile website and mobile app allow members to access their ID card, view benefit information and find an in-network vision provider, all while on-the-go. To download the EyeMed mobile app, visit the Apple App Store or Google Play Store and search for "EyeMed Members."
Please note: DeltaVision is provided by ProTec Insurance Company, a wholly owned subsidiary of Delta Dental of Illinois, in association with EyeMed Vision Care networks.